Bristol Airport LIVE – ‘Horrific’ bank holiday scenes amid claims of baggage reclaim ‘carnage’

As the celebrations for Queen’s Jubilee bank holiday weekend continue, so do problems at Bristol Airport as it experiences its busiest period since 2019. Passengers described the scenes at the airport on Friday (June 3) as “horrific” with claims of 21 flights departing close together yesterday morning causing “enormous” queues.

There were also reports of “carnage” at the baggage reclaim section on Friday afternoon (June 3). Photos showed massive queues of people waiting for bags at around 4pm, with one passenger reportedly waiting for an hour and 45 minutes.

One customer wrote on Twitter at 3.54pm yesterday: “Absolute carnage in the baggage reclaim area @BristolAirport who on earth is in charge of planning?” Bristol Airport has been approached for comment.

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Earlier on Friday, a number of travellers also took to social media to share their frustrations at delays. One user said: “Pathetic…. this carnage this morning is wholly due to the overreach of airport owners scheduling 21 flights in an hour from 05.55….”

Another said: “Horrific experience this morning. Too many flights so close together.” One person felt sorry for the Bristol staff and said: “Everyone seems so stressed.”

It is not just inside the terminal that has been deemed chaotic in recent days – there were reports of large queues to exit the vehicle drop off zone and a “200m queue just to get in the terminal with your bags”.

But not everyone had a bad experience. Ava McGill said on Friday: “Well done Bristol Airport, arrived at 3am for my flight at 6.30am. Bag drop off within 15 minutes of opening. Security 20 minutes with fast track. Now sat at Burger King with a beer. Happy holidays. Too much scaremongering with social media.”

Bristol Airport ‘working hard’

A spokesperson for Bristol Airport said on Friday: “Around 120 flights are scheduled to take off from Bristol Airport today. Our early morning period has always been busy as travellers want to fly first thing to make the most of their trip away.”

“We’ve been working hard to meet the post Covid challenges, including recruiting and training over 300 new colleagues, making additional overtime payments, and our entire management team working in frontline roles each week.

“During the busy summer period, customers are advised to check with the airline when their check-in/ bag drop desk opens and arrive in the terminal at this time. Customers are advised not to arrive early as check-in and security may not be open – adding to the congestion.”

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