TUI holiday cancellations have been extended for Sri Lanka trips due to ongoing unrest in the island nation and the Foreign Office travel advice warning Brits not to go
Image: The Image Bank)
TUI has cancelled more holidays to Sri Lanka due to ongoing unrest in the country, as the nation faces an economic crisis with shortages of medicine, fuel and food.
As a result, protests have been taking place since the end of March, while a State of Emergency and nationwide curfew have been put in place.
The Foreign Office subsequently changed its advice warning Brits not to visit the country unless it’s absolutely necessary.
It explained: “Several incidents took place on 9 May involving violence against peaceful protesters, including in the Galle Face area in Colombo, where the security authorities used tear gas and water cannons. Incidents have also taken place in the Fort area, Beira Lake in Colombo, Kandy, and in other parts of the country, some resulting in injuries and loss of life. Further incidents could take place.”
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TUI had originally cancelled Sri Lanka holidays until the end of May, but now the travel firm has confirmed it is extending this policy through to the end of June.
The holidays giant said that it would be cancelling “all holidays to Sri Lanka departing up to and including 30 June 2022” and would pro-actively contact any customers whose holidays are affected, in departure date order.
However, the firm did caveat that this doesn’t apply to those stopping over in Sri Lanka with flights, adding: “Please note this advice does not apply to customers transiting through Sri Lanka’s international airport and customers currently in resort can continue to enjoy their holiday as planned.”
The company said it will continue to monitor the situation.
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Typically when the Foreign Office advises against travel, companies offer customers options such as rebooking to a different date or opting for the same dates but an alternative destination.
When a company cancels your holiday, you are entitled to a refund – you will likely be offered the alternatives too, but if you want the refund it’s your right to receive it.
It’s also worth noting that travelling against Foreign Office advice could void your travel insurance.
If you have a holiday booked, keep an eye on the Foreign Office’s travel advice for Sri Lanka where you can get further updates and information.
The Sri Lanka flights aren’t the only cancellations that TUI passengers are currently facing.
In recent weeks Brits have faced chaotic scenes across the UK at airports, as the travel industry struggles to cope with staff shortages and a surge of demand from sun-starved Brits.
Holidaymakers have been hit with hours-long queues at check-in and security, flight delays and cancellations from the likes of TUI, easyJet and British Airways, as well as delays on luggage.
Manchester Airport has been one of the key airports hit by the chaos and earlier this month TUI announced it would be cancelling a number of flights from the airport to the end of June.
You can get more updates on tui.co.uk/destinations/travel-information.
Have you been affected by the cancellations? Email us at [email protected]